Privacy Policy for Lucas Prime Suites
Effective Date: 25th August 2024
1. Introduction
Welcome to lucasprimesuites.com (the “Website”). This Privacy Policy outlines how Lucas Prime Ventures Corporation (“we”, “our”, “us”) collects, uses, stores, and shares your personal data when you visit our Website or use our services. We are committed to ensuring that your privacy is protected and that we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
The data controller responsible for your personal data is: Lucas Prime Ventures Corporation
Unit 1112 Midpoint Residences, Ines Ouano Road,
Mandaue City, Cebu, Philippines
Email: [email protected]
3. Data Collection
We may collect and process the following categories of personal data:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Booking Information: Details related to your stay, such as check-in/check-out dates, special requests, and payment information.
- Website Usage Data: Information about how you use our Website, such as your IP address, browser type, and pages viewed.
- Communication Data: Any correspondence between you and us, including emails and messages sent through our Website.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our obligations under a contract with you (e.g., processing bookings).
- Legitimate Interests: To improve our services, secure our Website, and enhance user experience.
- Consent: Where you have provided explicit consent for a specific purpose (e.g., marketing communications).
- Legal Compliance: To comply with legal obligations (e.g., tax reporting).
5. Data Usage
We use your personal data for the following purposes:
- To process and manage your bookings.
- To communicate with you regarding your reservations, inquiries, and special requests.
- To improve our Website and services.
- To send you promotional offers, newsletters, and updates (if you have opted-in).
- To comply with legal and regulatory requirements.
- To secure our Website and prevent fraud.
6. Data Sharing
We may share your personal data with:
- Service Providers: Third-party companies that assist us in operating our Website, processing payments, and providing customer support. These providers are contractually obligated to protect your data.
- Legal Authorities: When required by law or to protect our legal rights, we may disclose your personal data to law enforcement or other governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.
7. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We store your personal data on secure servers and restrict access to authorized personnel only.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.
9. Your Rights
Under GDPR, you have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
- Right to Data Portability: You can request that we transfer your data to another controller in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data for direct marketing purposes or on grounds related to your specific situation.
- Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
10. International Data Transfers
As we are based in the Philippines, your data may be transferred to and processed in a country outside the European Economic Area (EEA). We will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.
11. Cookies
Our Website uses cookies to enhance your browsing experience and collect information about how you use our Website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website with the revised effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lucas Prime Ventures Corporation
Unit 1112 Midpoint Residences, Ines Ouano Road,
Mandaue City, Cebu, Philippines
Email: [email protected]